Privacy Policy

This privacy policy sets out how Baby Bouquets uses and protects any information that you give us when you use this website.

Baby Bouquets is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We collect the following information when an order is placed on our website:

  • Name and address of the customer placing the order
  • Name and address of the person receiving the gift (if different to above)
  • Telephone contact details & email address
  • Any special instructions relating to the order

If you choose not to provide the above information, we will be unable to complete your order.

Credit card information

When making a payment you are directed to a secure payment gateway provided by Paypal for payment authorisation.  Baby Bouquets never sees or stores your credit card information.  Paypal complies with all appropriate privacy and data security regulations to ensure your payment information is safe and secure.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process orders placed on our website.
  • To improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. An option to unsubscribe will always be offered.

Legal basis for processing

The company will only process personal data where it has a legal basis for doing so.  Where the Company does not have a legal reason for processing personal data, any processing will be a breach of the Data Protection Laws.

The company will review the personal data it holds on a regular basis to ensure it is being lawfully processed and it is accurate, relevant and up to date.

Our legal basis for processing personal data is as follows:

  • For the purpose of our legitimate interests or those of a third party;
  • For the performance of a contract, i.e. completion and supply of an order that you have placed:
  • For compliance with a legal obligation to which we are subject.  This includes for the purpose of detecting crime, the collection of taxes or duties, and to comply with any applicable law;
  • Where you give consent to the processing of your personal data for specific purposes.  If we rely on your consent we will request either verbally, or by email or an online process and record the response on our systems.  Where consent is our legal basis for processing, you may withdraw consent at any time.  Please refer to Your Rights section of this Policy for details of how to contact us should you wish to withdraw consent.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We only store your personal data for as long as it is necessary or required by law.

Your data is stored and processed entirely by our own United Kingdom based staff.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.  We use Google Analytics to handle these cookies.  A link to the privacy advice for Google Analytics is provided for your convenience:

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights

You have the right to be informed about the personal data the Company processes on you:

Marketing:  You have the right to ask us not to process your personal data for marketing purposes.  We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.  You can exercise your right to prevent such processing by checking certain boxes the forms we use to collect your data.

Subject Access Requests:  You may request access to the information we hold about you at any time.  We may ask you to verify your identity and for more information about your request.  We will seek to act on your request in the timescale required by applicable data protection laws.

Rectification:  We will use reasonable endeavours to ensure that your personal data is maintained and up to date.  However, you are under a duty to inform us of any and all changes to your personal data to ensure that it is up to date and we will update or delete your personal data accordingly.

Erasure:  You have the right to ask us to erase your data.  If you ask us to erase your data, we will ask if you want to be removed entirely from our database or kept on a list of individuals who do not want to be contacted.  If we have a legal basis for holding your data other than consent, we may need to keep some or all of your personal data for a certain period, e.g. if you have worked for us we will need to keep accounting and financial records regarding your payments as required by accounting practices and legislation.  Where we are legally permitted to do so, we may refuse your request and will give you reasons for doing so.

Profiling:  You have the right not to be subjected to automated decision making and profiling.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may exercise your rights and request details of personal information which we hold about you by writing to Baby Bouquets, Cofton Cottage, Barnham Road, Eastergate, West Sussex, PO20 3RS or sending an email to [email protected] .

Baby Bouquets may change this policy from time to time by updating this page. You should check this page from time to time to make sure that you are happy with any changes.  This policy is effective from 18th May 2018[/vc_column_text][/vc_column][/vc_row]