Ordering InformationIf you experience any technical problems ordering online, please contact us, we will deal with your query as soon as possible to avoid any delay. Please ensure you complete all order details on the form, and include your personal message for the gift card. To avoid delay in processing an order, please ensure spelling is correct and use postcodes wherever possible. Payment Options
     We accept secure online payments for:- Credit Cards
- Debit Cards
- PayPal
If required, payments can be made at any time after placing an order, simply click here to be directed to our payment processing page, please enter your name in the payment details. Alternative payment options: - Cheque
- BACs
- Faster Payments
Most banks now use FASTER PAYMENTS for BACs transfers, which are usually processed in 2 hours maximum, and generally quicker, enabling us to dispatch the same or next day depending on the time of your order. FASTER PAYMENTS is free Click Here to see the list of banks that use Faster Payments Please tick the relevant box at checkout after completing your order. (Please note unless previously agreed - we do not dispatch until payment has cleared). Invoices We are happy to supply invoices for companies on request, please call or email us to arrange. This option can be made available at checkout for account customers. Hospital Delivery Please check that the recipient will still be in hospital when delivery is made. If in any doubt the recipient may have been discharged from hospital, we recommend you request delivery to her home. If delivery is made to the hospital after the recipient has returned home, then a delivery re-direction fee may apply. Please ensure the order is addressed to the mother, and not the baby and that the mother's full name is provided (including her maiden name if known, as on occasions recipients use their maiden name in hospital). | DeliveryOrders placed before 1pm are dispatched the same day. We keep good levels of stock to ensure we can dispatch all orders the same day or next buiness day. If you have an urgent delivery requirement, or require next day delivery for orders after 1pm please telephone us on (01652 245054) or send an email to sales@baby-bouquets.co.uk. We can usually make a special arrangement for dispatch, and will always do our very best to meet your requirements. UK Deliveries We use Fedex Next Business Day Delivery "A Service" for all UK parcels. We use Royal Mail Special Delivery "Next Business Day" for Northern Ireland, Scottish Highlands, Channel Islands, and Saturday delivery services. A signature is required on delivery, your tracking number will be emailed with confirmation of dispatch. UK Postage Rates| Free | Local deliveries by arrangement - applies to deliveries within 10 miles of DN20 0AW | | £4.95 | Baskets up to £60 | £6.95 | Baskets over £60 | | £3.95 | Surcharge for Saturday Deliveries - Due to increased weight we can only offer this service for baskets up to £60 | | £3.50 | Surcharge for Scottish Highlands and Channel Islands applies to gifts above £30 up to £60 | | £19 | Surcharge for Scottish Highlands and Channel Islands applies to gifts > £60 (due to weight) | | £3.50 | Surcharge for Northern Ireland applies to giftsabove £30 up to £60 | | £19 | Surcharge for Scottish Highlands and Channel Islands applies to gifts > £60 (due to weight) |
For deliveries to a non UK address, we have created a special selection of Baby Boquets suitable for Royal Mails Airmail service, click here to check prices and delivery times. Due to international banking restrictions we are unable to process orders for delivery to, or accept online payments from the following countries / regions: Belarus Burma/Myanmar -Democratic Republic of Congo -Eritrea-Federal Republic of Yugoslavia & Serbia-International Criminal Tribunal for The Former Yugoslavia -Iran-Iraq-Ivory Coast-Lebanon and Syria-Liberia-North Korea (Democratic People's Republic of Korea)-Republic of Guinea-Somalia-Sudan-Zimbabwe-Cuba-Balkans FeedbackYour feedback is very important to us and we value your opinion. If you have any comments or suggestions about our service or products, please contact us either by telephone on 01652 245054, or email at info@baby-bouquets.co.uk. Terms & ConditionsPlease click here to view our terms & conditions. Privacy PolicyPlease click here to view our privacy policy. |
